Qobuz hi-res tracks playback stopping

Roon Software Discussion Qobuz
1

24/96 and 24/192 playback randomly stops for both wired and unwired endpoints. The device is lost and then recovers without playback. 16/44 and Tidal hi-res are fine. Still an issue if played back directly through my iPad. Local hi-res are fine.

Running Roon Rock on NUC8i7BEH wired to Netgear unmanaged switch which is wired to my router (ASUS DSL-AC68U with latest firmware).

I have a ASUS AI Mesh but have turned off all nodes when conducting my diagnostics. The problem persists.

I’m using Cloudfare’s DNS.

I’ve renamed the RoonServer directory to start afresh (although I didn’t have to set up my devices again - has there been a change as I’ve read elsewhere in the forum that this is required? [I stopped the server before] renaming]).

I’ve tried logging out/in of Qobuz and Roon. I’ve also rebooted all hardware.

I’ve done all the diagnostics I can and could do with support running some diagnostics.

2

Do you also have this issue when playing Qobuz tracks through the Qobuz app? If so, then the issue might not be specific to Roon.

3

No. Playback on the app is fine

4

I realised I renamed RAATServer not RoonServer. Database now rebuilt and restored - so far so good (fingers crossed).