Hi There,
Anyone have the same problem with the LS50 wireless 1. The lights on the left speaker flashing and the error is that there is something wrong with my right speaker. I mailed KEF support 3 times and never a response and of course no warranty.
It is not nice from KEF that such costly speakers are after 3 years broken and no warranty.
My question is, has anyone the same problems with the LS50 Wireless 1 and the poor (or no) support from KEF
With regards
Nico Raspoort
The LS50W did have a reliability issue. I’m sure that @Ben_Hagens can point you in the right direction to get some support on the issue.
Thanks Tony.
Hi @Nico_Raspoort, I’ll private message you separately
Hi Ben,
I live in The Netherlands and it’s great that you respond to my post. I really like that. When I startup the KEF ls50 Wireless 1 All the light on the “main” speaker begin to flikker. there is sound on the main speaker but no sound on the “slave” speaker. I tried different kind of cat6, cat7 etc. high quality cables. But the error stays. And I can’t find anything on the internet except the message that here is a problem with your “slave” speaker.
I thank in advance and with great greetings
Nico Raspoort
Hi Ben,
I am writing to you for the same reason. The master LS works and the 2nd one does not. The problem is all the even more interesting in that if you switch the LS off and on again 2 or 3 times in sequence, it works perfectly. So nothing is faulty, but there is a problem with the digital communication between the two. I am an engineer for communications technology and also have a lot to do with the ageing of components in our products. My guess is that some capacitors have simply changed their values to such an extent that something is no longer working.
I contacted the support team in the Netherlands and was told that they don’t want to help me. When I asked what was being done, they said replace… This means that I will have the same error in 2 to 3 years. I asked for an upgrade as I was told the new version no longer has the problem.
In short, can you tell me what is wrong with the magical products so that I can fix it myself?
It would be a shame because if I don’t get the problem solved, I will leave EF for ever.
During a demonstration of the LSX60 at a specialist dealer, I witnessed live how the same problem occurred at the dealer.
many greeting from Germany and THX for any feedback
Jörg