RooEXTEND not powering up and not connecting to Roon One (ref#7HN7MO)

Audio Gear Talk rooExtend
1

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

RooEXTEND not powering up. I have everything powered & connected properly, but unit does not turn from Red to Green, nor can my Roon One see it. I ordered this back in December, 2023 but have not been able to use it until now as we had a firewall blocking all access. The Hi-Fi system now has its own dedicated router (eero MaX 7). Rest of Roon works normally and is visible across all devices. Please advise. Original Order #1125

Describe your network setup

eero 7 Max

2

Hi @Mark_Solomon,

I’m moving your post to the rooExtend subcategory. Please reach out to RooExtend directly for hardware support as this is not a Roon product.
https://shop.rooextend.com/en-us

3

Hello Connor,
Many thanks, but if you click Support on that page it takes you straight back to this site which is less than helpful. Have reached out directly.

4

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