Roon and Sftp Net Drive Loosing Connection [Core computer died - must be replaced]


I’m using SFTP Net Drive for mounting SFTP Linux server media directory as local disk. Since the last update of SFTP Net Drive, when using Roon it get disconnected from server every few minutes, and Roon start to update database from start up. I have no problem to stream 4K or 1080p movies over SFTP Net Drive, transferring files, or use HQ Media Player or foobar2000 to build library, which I used for testing.

I’m connected to Linux server over Gigabit Ethernet, when I’m at home. I’m not using Samba of FTP server on Linux side and I understand (or I did not find that option) that Roon does not support SFTP connections. This is important to me, because all is installed on my Acer Predator Laptop, and if I’m not at home I can stream music or video from home, at home I have 100Gb / 20Gb optic connection and cable or optic connection when I’m not at home (can watch 1080p video without problem streaming from my home), also have no problem streaming from Tidal masters at home or when I’m not at home…

Any idea, and thanks for the help?

Specs of my laptop:


Predator Kernel: 4.4.0-43-Microsoft x86_64 (64 bit)


Quad core Intel Core i7-6700HQ (-HT-MCP-) cache: 256 KB
clock speeds: max: 2601 MHz 1: 2601 MHz 2: 2601 MHz 3: 2601 MHz 4: 2601 MHz 5: 2601 MHz 6: 2601 MHz
7: 2601 MHz 8: 2601 MHz


48GB, RamDisk 10GB


Nvidia Geforce 1070

Any idea, and thanks for the help, Boris

Hi @Boris ---- Thank you for the report and sharing this observation you have made with us. The insight is very appreciated!

Moving forward, while I can’t make any promises that we can fully support the use of Roon in this configuration you have setup, we can certainly see what we can do and advise accordingly to the best of our ability :microscope:

I am curious about something in your report. You mention the following in your feedback:

“Since the last update of SFTP Net Drive, when using Roon it get disconnected from server every few minutes”

“…if I’m not at home I can stream music or video from home…”

In regard to using Roon with the SFTP Net Drive, my assumption is that you are experiencing these disconnects while trying to access Roon remotely, but please verify as it is a bit unclear to me if you are experiencing issues with Roon while you are home or away.


Hi @Eric ,
sorry if I was unclear, I have Roon installed in my laptop (it’s my primary computer), and using Sftp Net Drive to mount Linux Sftp server at home as local hard drive (also using Net Drive at home, because I don’t run Samba or Ftp server on Linux), It’s only program that I find that allow that, so I don’t need to first download files and then watch or listen. That way I don’t need external disk drive filled with music or movies with me (still have disk drive as backup with me and some stuff at it if the internet connection is bad).
Al the best, Boris

Hi @Boris ----- Thank you for the clarification here and my apologies for the slow response.

As mentioned in PM, while we can’t make any promises that we can get this functioning for you the way you want we can certainly enable diagnostics on your account to see if there are any “smoking guns” in the logs attached to the report.

With the above in mind may I very kindly to ask you to reproduce the issue and note the time when the error occurs. Once I have a clear sense as to when you experienced the issue I will go ahead and enable the mentioned diagnostics on your account.


Hi, @Eric I got some good news for you and some bad for me. I now know that most of errors with connection is my server’s fault, not Roon’s or Sftp Net Drive fault, that’s the good news for you. The bad news for me is that yesterday evening my server crashed and can’t get him up again (well it’s 10 years old), so I need to buy me a new one…
I’ll cancel my account, but will get back till summer… I have now only Tidal when I’m not at home… Thank’s for everything for now…
All the best, Boris

Thank you for touching base with me and sorry to hear of the troubles @Boris, hope to see you again in the future.

All the best,