Roon Arc is not connecting

Roon Core Machine

Roon core - Windows 10 64 bits

Networking Gear & Setup Details

I use ethenet connection via DECO X60 to fiber router

Connected Audio Devices

Roon end point is TDAI-1120

Number of Tracks in Library

Library contains 5000 tracks

Description of Issue

Roon ARC test is unsuccessful .
I used port number 55005
I enabled upnp in both DECO and my router.
I enabled automatic port forwarding in my router and port forwaring of port 55005 in my DECO
I disabled my fire wall and still it is not working
The error message is -

“connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“”,“router_external_ip”:“”},
“status”: MultipleNatFound
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“”,“found_upnp”:true}

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