What’s happening?
· I'm having trouble with Roon ARC
What best describes your issue with ARC
· I can't log into ARC but I can log into Roon
Describe the issue
Roon arc is stated as not ready in settings and gives the following error message
{
"ipv4_connectivity": {"status":"NetworkTimeout","status_code":998,"error":""},
"external_ip": {"actual_external_ip":"220.aaa.fff.hhh","actual_external_ipv6":"null","router_external_ip":"220.aaa.fff.hhh"},
"natpmp_autoconfig": {"status":"NotFound"},
"upnp_autoconfig": {"server_ip":"192.168.0.1","found_upnp":true}
}
Describe your network setup
I have followed the instructions on the troubleshooting page with no success. I have a modem butthe routing duties are performed by a TPLink Deco mesh system. I cannot locate the UPnP or NAT-PMP configuration settings on the configuration screen for either.
I downloaded tailscale as suggested and set that up on my ROCK and android mobile; both are shown as connected. My library is located on a Synology NAS and so I also installed Tailscale on that which is also showing up as connected.
I still can't get Roon ARC to work.
It has occasionally worked for brief periods in the past but i have to say it has always been very unreliable.