Roon Arc not ready (Core: Intel NUC (Win11), wired)

Support ARC: Port Forwarding Help
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{
“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“219.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“219.aaa.bbb.ccc”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“192.168.1.1”,“found_upnp”:true}
}

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Hi @carsonho828,

This error indicates you likely have a second layer of network address translation preventing your Roon Core from accessing ARC outside the network. However, we’ll need a little more information to diagnose precisely.

Can you list the name of your internet service provider, as well as the make/model of your router? Do you have a second router in your setup as well? What about any smart switches?

We’ll keep an eye out for your response. Thanks!

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Problem soloved by disabled the firewall in Windows 11. Thanks.

Regards
Carson

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