Roon Arc not working, ISP done all they can

[ged_hickman1]

Roon ARC was unable to securely access… (MyRepublic (Singapore), Netgear Orbi RBK852)

Hi everyone, thank you for your patience! I just got off the call with MyRepublic technical support and have successfully connected to Roon outside my home . I nearly gave up to be honest but I was willing to dive a little deeper into it and you can’t imagine the look on my face! Anyway how was I able to resolve this? Long story short, I ordered a static IP address from my ISP however it was pointing to the wrong port on my modem. They switched the port (port 1 to port 2) and with…