Roon Core Machine
Networking Gear & Setup Details
Connected Audio Devices
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Description of Issue
That is the error I get and I’m assuming but I’m not sure that I need to create a pass through on my modem router from AT&T. I’m not sure what to input into the fields. Can someone please assist. The model number of the modem router is BGW320
You need to set-up port forwarding through the NAT/Gaming menu I think. Wow that looks a bit tedious / complicated for a single port but I see why AT&T decided to do it this way.
I don’t have one of these routers so won’t try to fumble through it. You can try and find other AT&T users here and follow their instructions
Port Forwarding Resources - Roon Labs Community
Ben with the support team here, I wanted to check in on this thread to see if you’re still having issues getting arc up and running.
Here is a step by step on getting port forwarding setup on your specific router:
To open a port for user-defined applications:
Go to your
gateway settings. Select the
Firewall tab. Enter the
Device Access Code found on the side of your gateway. Select
NAT/Gaming. If you receive a warning message, visit the
AT&T Port Forwarding tool to enable port forwarding on your account. Then, you can continue with the steps in this solution. From the
Service drop-down, select the application for port forwarding. If your application isn’t in the list, or you are setting up port forwarding for a device:
Custom Services. Enter the name for the application or device in
Service Name. Enter the port(s) you wish to open for
Global Port Range.
It is recommended to create a separate service entry for each port as opposed to using a port range. In this case the port number should be the same in the Global Port Range fields.
Base Host Port, enter the port number used for the first Global Port Range section. Select the appropriate
Protocol from the drop-down for the application or device you are adding. Select
Add. Repeat as needed for additional applications and devices. When all applications or devices have been added, select
Return to NAT/Gaming. Your new applications or devices will display in the Applications list.
Needed by Device drop-down, select the device name or IP address of the device to open the port. Select
Add. When your selections display in
Hosted Applications, select Save.
Here is additional info on port forwarding via Roon :
Overview Roon ARC is designed to connect to your Roon Core from outside your home. This allows you to access your Roon Core on the go so you can play your files and streaming content, in addition to updating your library, playlists, favorites, and...
Let me know if this helps