It looks like you have uPnP turned off so, unless you have a manual port forwarding rule configured, ARC will not work because your Roon Server is not accessible from the internet side of your router.
As described in the linked article above, you need to forward TCP connections on the configured ARC port (55002) to the ip address of your Roon Server (192.168.1.141).
If you use a manual port forwarding rule (instead of using uPnP), then it is also a good idea to create a DHCP reservation for your Roon Server so that it always gets allocated the same ip address.
Thank you for your patience while we’ve diligently worked to reach every request for support with port forwarding. The diagnostics you’ve provided suggest that UPnP is not properly configured on your router.
Please first try the following steps:
Try to enable UPnP/NATPMP in the web administration interface for the router directly upstream from your RoonServer
Try to manually open the port in your router’s port forwarding configuration
Make sure the IP/Port matches the Port listed in Roon → Settings → ARC
Check for any VPNs or Firewalls that might be interfering
Check if your modem is in Bridge mode
If you continue to experience difficulties, please tag the support team and include the following information:
What is the make and model of your modem and router?
Do you have any additional network hardware, like additional routers or managed switches?
Who is your internet service provider and what is your geographic region?
Is your Modem configured in Bridge Mode so that it operates only as a modem or do you have the ports forwarded on both?
The Internet provider was BT Business - The Port fording had suggested a port number but wasn’t recognising this on refresh.
I noted the network was through a network switch so bypassed this and refreshed the Port Forward referred and entered the 5 digital ref number in (to & from ) sections - Had to refresh all devices and restart network to make establishment - all works fine now. Thank you.
