Hello,
I need some help.
Here is the log of the diagnostic:
{“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT,response code: undefined, body: undefined connected? undefined”},
“external_ip”:{“actual_external_ip”:“109.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:"192.168.1.4},
“status”: “status”: MultipleNatFound,“natpmp_autoconfig”: {“status”:“NotFound”},“upnp_autoconfig”: {“server_ip”:“192.168.86.1”,“found_upnp”:true}}
I tried to understand how to configure my ISP’s router and my Google Nest pro, I used as bridge for my internal network, so:
192.168.86.178:55000 is the IP address and the port for Roon Arc of my server Roon
109.aaa.bbb.ccc my internet ip adress provided by Proxymus my ISP
192.168.1.4 is the internal ISP’s router which allows me to configure it: What should I do here:
Thanks for writing in, and apologies for the delay! The key thing to look at in the above error code is:
Arc is getting stuck behind one of multiple Nat layers within your local network. Please read through the additional information and troubleshooting steps listed below:
