Roon Arc problem to connect

Support ARC: Port Forwarding Help
1

I was trying to get Roon Arc to work… but,

{
“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“217.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“null”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“192.168.178.1”,“found_upnp”:true,“error”:“<?xml version=\"1.0\"?>\n<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/\” s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/\“>\n<s:Body>\n<s:Fault>\ns:Client\nUPnPError\n\n<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">\n606\nUnknown Error Code\n\n\n</s:Fault>\n</s:Body>\n</s:Envelope>”}
}
Windows 10 PC
Fritz!box 7530
Any suggestions that could help?

2

Turn off UPNP and try setting up the port forwarding manually would be my suggestion. You will have to review your router’s manual.

Also, you might give the following a search on the forms a try “Fritzbox manual port forwarding” and see if the solution has been posted.

3

Search for the exact model and also your isp.

4

It is Fritzbox 7530
Needed to go,
Settings…Internet…Permit Access
In there at Port Sharing, put in the desktop.
Now it’s working fine>
I’m not sure about how to do all this kind of thing and hope that it’s safe to open the Desktop .
But it worked.
Thanks for the help people :slight_smile:

EDIT:
Just tested it out in the car on Android Auto, and despite having tidal available in the car I have to say, Roon Arc is a fantastic utility to have!! The only downside seems to be that I must leave the computer on for it to work.
I guess this is another reason for Nucleus, because I would just leave it on anyway. Right?

2 Likes
5

Yes you need the Roon server on. Unless you have your own music files that you can get arc to load onto the phone.

7

Hi @Daxterous,

Fantastic! Glad to hear you have access to Roon on the go now.

ARC does require an “evergreen” server that remains on in the background - if you’re using a laptop/desktop, then you can try third-party apps like Amphetamine to prevent automatic sleep/hibernation from closing RoonServer.

An investment in a dedicated server - like one of the Roon Nucleus series - is the ideal solution to the problem.