Roon ARC shows 'not ready' error (ref#QNBKO0)

[Ronny (your full name)]

Network Setup

· I use my ISP's router alongside a personal router.

ARC Status

· ARC is *Not Ready*

Roon Error Code

· doaction request return statuscode: ConnectFailure

Don't give up yet.

· I'm stuck. I'd like to create a post to ask Roon Community for help.

Describe the issue

Arc roon - not ready

Describe your network setup

Would like to send diagnostic data

[Ronny (your full name)]

On earlier version about a year ago ARC was working - then it stopped
I was waiting for updates
Still same ISP, Router, hardware

Where can i send the diagnostic data for roon support?

[daniel]

Hi @Ronny,
Thanks for reaching out to us about this issue. Can you please share a screenshot of your Roon settings → Roon ARC page? Also please try setting up manual configuration as shown in this article.