Roon ARC thinks my public IP is

My port forwarding seems to be working ok with upnp, but roon arc is reporting it as which isn’t even a valid IP?

Any ideas appreciated.

Diagnostic data below

“connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“”,“actual_external_ipv6”:“null”,“router_external_ip”:“”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“”,“found_upnp”:true}

It deliberately obfuscates the actual IP address for privacy reasons, so that when people post these error messages on the forum, they are not accidentally revealing their public IP address…


Ah thanks that does make sense. The first number is correct so maybe that’s not the problem. I have another app working on port forwarding so think that’s not it. Will restart everything and change port and see how I go.


Hi @Jonathan746,

Were you able to autoconfigure port forwarding with a network reset? If not, please post any updated diagnostics from Roon → Settings - > ARC and the team will help pinpoint the issue.

Do you have multiple routers in your setup?

Thanks for the follow up Connor. I changed the port number which recreated the port forward on the router and it started working. Probably a bug in the router, but working great now thanks!

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