Roon ARC won't configure on new Roon Core

Roon Core Machine

Intel NUC 11TNHi7 w/ 8GB RAM
OS v1.0, build 258
Roon Server Software v2.0, build 1277

Networking Gear & Setup Details

Calix 716GE-I optical network terminal
Zyxel C3000Z modem/router
TP-Link TL-SG105E switch
Core connected to switch via ethernet
no VPN
provider is CenturyLink

Connected Audio Devices

Living Room:
Raspberry Pi 3B w/ Allo DigiOne HAT running RoPieeeXL 2023.05.1 (0989)
connected via ethernet

Bedroom:
Pro-Ject Stream Box S2 Ultra
Pro-Ject Pre Box S2 Digital
connected via wi-fi

Description of Issue -

I’ve upgraded my old core & I’m now having trouble getting ARC to configure. Everything functioned well with the old core, but I’m now getting the follow error. I’ve tried changing the port number, but without success. I appreciate any help! Thanks so much!

{

“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},

“external_ip”: {“actual_external_ip”:“75.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“null”},

“natpmp_autoconfig”: {“status”:“NotFound”},

“upnp_autoconfig”: {“server_ip”:“192.168.0.1”,“found_upnp”:true,“error”:“Did not find UPnP service with WANIPConnection on network”}

}

Check out the help here:


Thank you @Suedkiez!

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