@Zach_Lind We are experiencing the same issues, plus some others. We aren’t yet Roon dealers, but I would love to be able to offer Roon as a solution for customers who are music enthusiasts. I contacted Nathan Schwartz with Roon via email, and he asked me to post my notes on the community page. I hope @noris is okay with me posting our notes here. I can start a new thread if needed.:
- As far as we can tell, Roon integrates with Control4 via Airplay. This is not cool because it effectively downgrades the quality of the stream from Roon to 44.1 kHz 16bit. The main reason I would consider Roon for our integration projects would be to provide the best experience to music lovers – people who are the most likely of all consumers to appreciate high resolution music.
a. Airplay integration with Control4 is fine overall, but not nearly as good as if Control4 was a true endpoint. This is likely a Control4 matter, rather than a Roon matter, but it still prevents Roon from being a feasible solution for my projects.
Noris asked me to confirm the driver we’re using, and I spoke with our programmer about this. He said that he followed the instructions provided here: https://kb.roonlabs.com/Control4 Is it possible our problems are occurring because we’re on Control4 OS3?
- The Roon integration is buggy:
a. “Search” within the “Library” tab doesn’t work. When you type in an item to search for and hit “return” on an iPhone, nothing happens. The “enter text screen” just goes away. No search is actually performed.
i. This happens in Qobuz and Tidal, as well. It seems to happen anywhere I try it.
I haven’t yet had a chance to test this on a native Control4 touch panel. I will do so to make sure it’s not just an iOS issue.
b. When I do get something playing by selecting a playlist, the music starts playing from within the playlist screen (screen shot attached). There is no way to control the volume from this screen. In order to adjust the volume, you have to press the back button 3 times to get to the C4 home screen, then you have to pull up the screen that shows what is currently playing. That’s okay, except that if you want to go back into Roon to select a different song or something, as soon as you press the Roon button the music stops. Control4 treats this as an entirely new session or something.
- I was having a problem with starting Roon from within Control4 then switching to the native app for control once something was playing. This seems to work most of the time, but something causes this to not work part of the time. I’m not quite sure what the issue is. I’ll keep playing with it.
I really want Roon to work for us, but it just doesn’t make sense for if we can’t integrate it with any control systems in a good way. I’m having a hard enough time convincing my engineering team and the company’s owner that Roon is valuable even though there is no DAC or digital output (other than HDMI) built into the Nucleus. These problems will only make it a harder sell.