Roon does not recognize/categorize albums under certain artists

Support
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Hey @Willie4Prez,

Thanks for giving that a try! It would be good to review logs from one of the mobile devices experiencing this issue. Please use the directions found here and send over a set of logs to our File Uploader.

It would be good to review the local files in question, if you could please upload them here. Thanks!

Lastly, I’d be curious if a fresh database followed by a database restore may help your situation. Steps to follow below:

  • Stop RoonServer from running in ROCK’s WebUI
  • Navigate to your ROCK’s Database Location
  • Find the folder that says “RoonServer”
  • Rename the “RoonServer” folder to “RoonServer_old”
  • Restart the RoonServer in the WebUI to generate a new Roon database folder
  • On the Roon Remotes, press “Use another Core” and connect to the new database

I’ll be on standby for your reply. :+1:

27

Thanks @benjamin. I sent you a private message.

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