Describe Your Setup
Roon Version 1.5 (build 334) stable 64-Bit
On Windows10
Home built PC - Gigabyte M/B Core i5-3570 intel
8GB RAM
Samsung SSD for OS and Programs
Music is stored on an 8TB seagate drive inside the PC
Using Tidal combined with local music - 9894 files
Connected to a hIfIbERRY dIGI+ V1.3, RAAT 1.1.8
The house network is wired ethernet 100MB/s
Broadband is around 4.5Mbps DSL.
Describe The Issue
When running Roon playing tidal MQA tracks it gets a fair way through the track and then skips to the next track. Looking at the logs I can see some of these messages - see below.
Please tell me where the problem lies. Is it the HiFiBerry, The roon Core or the Internet speed.
08/05 09:00:37 Debug: [prebuffer] sleeping in read -- this isn't good
Then there are many of those, then a sequence a bit like this as it skips and plays a message on the player.
08/05 09:00:59 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:00:59 Trace: [HiFiBerry] [Lossless 3.1x, 24/48 MQA TIDAL FLAC => 24/96] [PLAYING @ 2:05/5:20] The Girl from Ipanema - Stan Getz / Antônio Carlos Jobim / João Gilberto
08/05 09:00:59 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:00 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:00 Trace: [HiFiBerry Digi+ @ 192.168.1.203:34062] [raatclient] GOT [266] {"status":"Dropout","samples":28764}
08/05 09:01:00 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:00 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:00 Trace: [HiFiBerry Digi+ @ 192.168.1.203:34062] [raatclient] GOT [266] {"status":"Dropout","samples":40924}
08/05 09:01:00 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:01 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:01 Trace: [HiFiBerry Digi+ @ 192.168.1.203:34062] [raatclient] GOT [266] {"status":"Dropout","samples":48000}
08/05 09:01:01 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:01 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:01 Trace: [HiFiBerry Digi+ @ 192.168.1.203:34062] [raatclient] GOT [266] {"status":"Dropout","samples":48000}
08/05 09:01:01 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:02 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:02 Trace: [HiFiBerry Digi+ @ 192.168.1.203:34062] [raatclient] GOT [266] {"status":"Dropout","samples":48000}
08/05 09:01:02 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:02 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:02 Trace: [HiFiBerry Digi+ @ 192.168.1.203:34062] [raatclient] GOT [266] {"status":"Dropout","samples":48000}
08/05 09:01:02 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:03 Debug: [prebuffer] sleeping in read -- this isn't good
08/05 09:01:03 Trace: [HiFiBerry Digi+ @ 192.168.1.203:34062] [raatclient] GOT [266] {"status":"Dropout","samples":48000}
08/05 09:01:03 Warn: [HiFiBerry] [zoneplayer/raat] Too many dropouts (>3s dropped out in the last 30s). Killing stream
08/05 09:01:03 Trace: [HiFiBerry] [zoneplayer/raat] too many dropouts. stopping stream
08/05 09:01:03 Warn: Track Stopped Due to Slow Media
08/05 09:01:03 Info: Alert: TIDAL: tidal_media_slow
08/05 09:01:03 Info: Alert: TIDAL: tidal_media_slow
08/05 09:01:03 Info: [zone HiFiBerry] OnPlayFeedback StoppedEndOfMediaUnnatural
08/05 09:01:03 Debug: [zone HiFiBerry] _Advance