Hi @Derek_Delisle — Thank you for the report and sharing your feedback with us! The insight is appreciated and sorry to hear of the troubles.
Moving forward, to help aide in our evaluation of this behavior you are experiencing with the Aesthetix CD Transport/DAC may I very kindly ask you to please provide me with the following information:
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My assumption is that the experience is the same when trying to playback both locally stored content and TIDAL content, but please verify.
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Please confirm where your musical collection is being stored/accessed from.
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It is a touch unclear to me but where is the Aesthetix CD Transport/DAC connected to? The NUC or another device? If it is indeed the latter, please verify the make and model of the device being used.
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Since noticing the behavior have you…
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Tested the current USB connection with another DAC just to verify what the experience is like?
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Tried using a different USB port and/or USB cable?
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-Eric