Roon nothing playing issue (Gustard A26)

Selecting the Gustard A26 network DAC on the roon displays the Nothing playing statement and disables the play button.

I have done all the necessary A26 settings.
I’ve tried turning the firewall on and off.



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I can select the Gustard A26 network DAC on the roon, but I can see the Nothing playing phrase and the play button is disabled.

I have done all the necessary A26 settings.
I’ve tried turning the firewall on and off.

What’s the problem?
I am attaching a picture of my situation and the roon setting below.



I returned my R26 as it kept losing connectivity and software version was not taking. R26 became unrecognizable to Roon so I returned it.
Moved to A26 completed update to V1.42 and helped. It has disconnected couple times But much less. I can only assume Gustard is the issue with software. Disconnect your A26 from power for couple min. and restart Roon.

Hello.

I have the same problem here, and i cant update it…