Hi, I am unable to use Roon ARC since the beginning:
The error message I am getting currently is:
{
“connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“49.aaa.bbb.ccc”,“router_external_ip”:“null”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“status”:“NotFound”}
}
I am using the following connection:
Jio Fiber Net Device.
connected wirelessly to a TP Link Extender RE450
Lan Cable from RE450 to Intel NUC that has Roon Server on it.
I enabled UPNP on my Jio Fiber Net login page however it didn’t change anything for me.
I then spoke to my ISP, and they told me that they only have below available ports which can be opened.
They don’t have 10000-65000 on their side.
Ports Available from ISP:
587
465
2526
Can someone please guide me so I can find a way to use ARC. I feel it can be very helpful while travelling.
I can confirm that what @Maarten_Duits said is correct. The supported port range is quite broad and I’m surprised at the few ports your ISP has opened for such an application. This is quite far from the norm!
My only suggestion is to look at some of the posts surrounding VPNs in getting around various issues. This might be an option for you. We don’t want to suggest an ISP change in most situations because of the complete PAIN such a change can bring! However, if it’s an option for you it might be the fix-all.