Roon Remote (Build 521) keeps hanging/ crashing on Google Nexus 7(v2) Android Tablet.
QNAP-TS473 (Build 521)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
The connecting between Core and Remote is WiFi.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Nothing related to audio devices.
Description Of Issue
Yesterday. When I was controlling Roon playback via my Google Nexus 7(v2) Android Tablet.
The Remote UI started hanging and stopped reacting touch cmd.
(At the time Remote stuck, the music was still playing - the core and the Bridge on my CAT looked Okay.)
I restarted Roon Remote multiple times, the Remote UI could react normally before it found the Core and hang every time when entering Core Page.
After reinstall 3~4 time Roon Remote and reboot NAS( Roon Core) and did many tests, I found the Roon Remote (Build 511) is still working fine.
(I’d tested many 3rd party backup Roon Remote Since the Google Play copy is build 521, and it seems my Nexus 7(v2) has armeabi-v7a CPU so V8 apk cannot be installed.)
So keeps Core as build 521, but downgrades Remote to build 511 is temporarily a workaround.
(After dinner I found the Remote started hanging again because the Remote had updated to build 521 automatically. I’d closed the feature for now)
Hi @Chih_Han_Ko — Thanks for reaching out, and apologies for the trouble here.
Our team is currently investigating this issue and we will be sure to update you as soon as we have more information. In the meantime, if you’d like to help out investigation, would you kindly verify the following:
What version of Android does the Nexus tablet run?
Do you have any other remote devices that aren’t experiencing this issue? If so, what kind of remotes are they?