It did seem strange that you were recommending a product only available 2nd hand. Maybe you need to flag some pages similar to that one in the knowledge base as needing to be revised say every 6 months or so. Also making it clear you preference Apple over Android would help. The wording on that page gave me the impression you used Android.
By the way, it runs well on my Samsung Galaxy Note 8 128Mb.
I wonder if it could be the intel driver is 32bit and thus might have some issues in a 64 bit settingā¦note Iām no software coder so this is pure and simple a stab in the dark. I have also not seen this first hand but do recall the 32bit roon app was a go to fix for some time now.