Roon server file for Synology beta version DSM 7.0-41222?

Roon Software Discussion QNAP/Synology NAS
69

Help Please! First of all, many thanks to the developer for working on the Synology DSM package – I really appreciate it. However, once installed (pointing to the previous database from DSM6 on my NAS drive) and running the server, I encounter the following issue:

  1. The Roon app recognizes my Roon core, and offers to connect. I proceed;
  2. I am requested to log in. I do that; the you are already signed in page appears and I “go back” to use the previously set up core;
  3. the Roon search sign appears and continues to appear for a very long time. After around 10min, the message “there was an issue loading your database” appears.
    Anybody knows what to do? All permission should be set correctly. Thanks, guys
70

Hi Jan,
sorry for the trouble. I am trying to understand what is happening here.
I guess you pointed the installer to the shared folder “RoonServer” then (as this is the one, that was used for DSM6 installs).

Please try to enter your credentials here, and proceed by selecting the unauthorised button which is on the next screen next to your NAS.
The folder structure in DSM7 has changed a little bit, which also involves a different location, where your Roon id is stored. So, Roon might ask you to sign in again once. Authorizing a device to be the Roon core is a non-destructive process and you can perform it as often as want without loosing your autorization. But I understand, that it seems weird, because you’ll deauthorize the diskstation, in order to authorize it again…

71

Hi crieke, THANK YOU so much for taking the time to reply. This one did the trick:

All which was needed while setting up was to de-authorize my core, and once I did that my library appeared.

I very much appreciate the work you put into this. HAVE A GREAT WEEKEND!

72

Hi again, sorry but another issue came up. Since I upgraded from Synology DSM6 to DSM7, Roon does not recognize my locally connected audio devices on my PC such as sound card and a USB connected DAC. The audio devices work fine with the PC, so there must be some issue between Roon and the PC preventing the former to communicate with the latter.
So far I did the following:

  1. Disabled windows firewall → same issue (and Roon/Raats was permitted anyway from the previous installation)
  2. Renamed the Raats folder to Raats_old (I found this advice here in the forum) → Same issue
  3. Reinstalled the Roon Windows app, just in case → same issue.

I checked and Roon does not have any local audio devices on my Mac as well, so I begin to think it has to do with the migration to DSM7. Anybody else having this? Thanks

73

Just noting (for @crieke and others who might want to respond to your post) that you have opened a Support request with this issue.

Roon does not see any local audio devices - Support - Roon Labs Community

Any responses are best placed in the Support request thread, rather than here - let’s keep everything together for future ease of reference…