Roon Server keeps stopping on DSM7

[Andrew_Bovingdon]

Just updated my Synology DS716+ to DSM7 and followed the upgrade options for Roon. All installed fine… But when I click “Run” it reports “Running” and then says “Manually Stopped” all on it’s own.

What am I missing?

RoonServer folder now has a DSM6_RoonServer_Database_Backup, so assume upgrade worked.

RoonOnNAS.log.txt reports:

28.11.22-15:39:30 — ROON_DATABASE_DIR: /var/packages/RoonServer/shares/RoonServer/RoonOnNAS
28.11.22-15:39:30 — ROON_DIR: /var/packages/RoonServer
28.11.22-15:39:30 — Model: DS716±j
28.11.22-15:39:30 — Architecture: x86_64
28.11.22-15:39:30 — DSM Version: 7.0.1 (Update 5)
28.11.22-15:39:30 — PKG Version: 20220216
28.11.22-15:39:30 — Hostname: Server
28.11.22-15:39:30 — MTU:
28.11.22-15:39:30 — ROON_DEBUG_ARGS: -noraatserver
28.11.22-15:39:30 — ffmpeg: /bin/ffmpeg
28.11.22-15:39:30 — RoonServer PID: 10537

########## Installed RoonServer Version ##########

##################################################

[Phil_Ryan]

Did you delete the original Roon package and install the dedicated DSM7?
https://roononnas.org/en/synology-dsm7/

[Andrew_Bovingdon]

Originally followed the instructions on the link you shared @Phil_Ryan. Installed fine but would not stay running. I have since uninstalled and moved all the RoonServer files to one side. Reinstalled and it’s working fine. Just need to re-setup a few things. Guess it’s something in my original config that was causing the stopping.

[Eirik_Thu]

I have also experienced that the roon server keeps stopping more frequently than before on my DS716+II. Is it working without issues for others with the same setup? I am running the server on a external ssd as recommended. Wondering if the NAS is not really powerful enough, or if it is worth upgrading to 8GB of memory. Based on the resource monitor it seems like memory might be the bottleneck. But if not I might as well consider upgrading the NAS.

Also, anyone know how to make it automatically restart roonserver after reboot when installed on an external drive? I tried to ask chatgpt, who(?) suggested to use this code as user defined script under task scheduler:

/usr/syno/bin/synoservice --list | grep RoonServer | awk ‘{print $1}’ | xargs -i synoservice --start {} --volume exfat

Unfortunately I don´t understand it well enough to say why it is not working. But I was hoping rebooting could help on the performance as well.

Apologies for all the questions, but would be nice to know if roon is running smoothly on the DS716+II for others.

RoonOnNAS.log.txt

28.03.23-15:58:43 — ROON_DATABASE_DIR: /var/packages/RoonServer/shares/RoonServer/RoonOnNAS
28.03.23-15:58:43 — ROON_DIR: /var/packages/RoonServer
28.03.23-15:58:43 — Model: DS716+II-j
28.03.23-15:58:43 — Architecture: x86_64
28.03.23-15:58:43 — DSM Version: 7.1.1 (Update 4)
28.03.23-15:58:43 — PKG Version: 20220216
28.03.23-15:58:43 — Hostname: Terry
28.03.23-15:58:43 — MTU:
28.03.23-15:58:43 — ROON_DEBUG_ARGS: -noraatserver
28.03.23-15:58:43 — ffmpeg: /bin/ffmpeg
28.03.23-15:58:43 — RoonServer PID: 20391

########## Installed RoonServer Version ##########
200001234
2.0 (build 1234) production
production
##################################################

[CJ_Eichinger]

I suddenly started having this issue as well. I’ve been on DSM7 for a while, but the issue just started.

System info:
DS916+
DSM 7.1.1-42962 Update 9
Intel Pentium N3710
8GB RAM
External USB SSD for database
Roon Server 20220216

All of a sudden, the service cannot be started. When I press ‘Run’ in Package Center, it starts, runs for a few seconds, then stops (Package Center says ‘Manually Stopped’).

Is it advisable to delete and reinstall the same Roon package (20220216 is the latest version available)? If so, how can I do this in such a way where my library and device info is retained?

Thank you.

[DDPS]

Roon’s recent update is incompatible with anything older than DSM 7.2 when using the Roon on NAS framework.

2.65 update killed Roon running well on DS1515+ with DSM 7.1.1. How do I backlevel?

Topic title is the problem. Not a large Roon library nor a lot of audio processing. Not sure of what version I was running before I updated, but I think I have applied all updates as they were pushed to me, so I was probably at the last version before 2.65. I have a current Roon backup. The Docker-based solutions I’ve seen so far all require DSM 7.3 which is not supported on the DS1515+. What is the next step?

You will need to use the “Docker” package on your NAS to install an updated version that should work, but as you can see, I am not sure all the details have been worked out yet.

This person seems to have gotten it working - Docker users we need your help before 2.65 ships - #18 by Ricardo_Ramos

Paging @Stephen

[CJ_Eichinger]

Thanks for this info. It looks like I can go to DSM 7.3, it just doesn’t show up in auto update. I suppose I should try that first?

[DDPS]

Oh, yes! That should be fine. My bad for misremembering the cutoff. Note that you can use the old Roon on NAS with that version of DSM if you wish, although it has been officially deprecated.

[CJ_Eichinger]

I’ll run the upgrade tonight. It seems that DSM 7.3 is the last version that will run on the 916+, so it’s time to decide on a new DS or a jump to QNAP.

[CJ_Eichinger]

Just wanted to come back here and confirm that the update to DSM 7.3 fixed the Roon issue. Thanks, DDPS!