I did try to excite a sense of “finishing up stuff” here…
I think your comments are both right, James and John. It’s getting on now… time wise and its more of a lean ship than we imagine. I really hope,so as not to alienate old customers and to maintain new ones, they will consider diverting some dev time to the “wtf’s” and package the customer service side a bit better. Ie… will listen to the wind a bit more, lol.
Daniel you surprise me a little, in the sense that you appear to be as in the dark as we are as to any goings on behind the scenes at Roon . However it all points to an inevitable development to the sense of disenfranchisement from the customer base now and a need to modify the format for customer services to allow for this lack of response; if it was too labor intensive as you suggest.