Hi Nuwriy, I moved the files last week and roon has functioned about the same. At times it is VERY slow other times it is fast with everything I do. I have found that when it slows down I re-boot the core 1-3 times (waiting 5 min’s between each boot) It will run fast for an hour to 20 hrs (best case).
Today I have a new problem. When I went to sleep last night I had 33,500 albums in roon, when I woke up I found 21,000, where did 12,500 albums go and why?
I re-booted my core twice and it is now slowly adding albums…
Hello @David_Haaf, I’d like to collect more diagnostics now that the files have been moved. Could you please do the following test again so we can compare logs? Thanks!
Reboot your Core machine.
Start up Roon and let the spinner go for ~5 minutes.
Reboot your Core machine once more.
Start up Roon and let the spinner go for another ~5 minutes.
I do that, roon works well, starts to slow down, freezes and I do it again. I have been doing this for months. Last night it stopped playing music, gave me a white screen with black spinner. I have re-booted 5 times - same result? I unplugged my modem and router, waited 5 min re-started modem, waited 5 min, re-started router, waited 5 min. re-booted roon core, waited 5 min, re-booted core, waited 5 min, re-booted core - waited 5 min. 3 times (9 core re-boots)!!!, still no luck? Please help me get a stable, reliable solution.
I am locked out of roon!
I am looking at a white screen with black logo for over 40 hours!!
I am back to playing CD’s in my CD player as in 1980’s technology…
ok are you saying to remove roon server (core) or roon app’s (control) or both?
if control app, do I need to remove from all devices (laptops, pc, tablets & phone)?
if you are experiencing the same issue across different remotes you have tried that means your issue is with the core, then I would clear up the core install and restore from backup.
Hello @David_Haaf, could you please try reinstalling your graphics drivers from the manufacturer’s website and reboot your device? I’d also recommend trying the 32-bit version of the app to see if that helps. Please let me know!
Well it has been a brutal year thanks to roon. As you know I have been experiencing numerous issues with very little support. I am on my 4th core machine and have had to restore the current core 4 times in 6 months.
Earlier this month I got locked out and was waiting for help, I made numerous requests without answers, 2 weeks ago mavmcl recommended restoration from my backup, I decided to do this. It has taken me 2 weeks of 12 hour days (168 hours!!!), my db is at about 70% of pre-lockout and I am still having problems.
What do I need to do to get help achieving a stable state with roon?
How do I lock my db so that the next time I restore I do not have to re-do all my work?
I backup my db everyday at 4am, this restoration was from a backup that was done 3 or 4 days before the lockout yet I have to spend hundreds of hours getting things back in order ------- why?