Roon update failure latest version

[domocon]

Hi Beka,

thanks for looking at this. I’ve tried the name change but no difference.

I do have a potential workaround by turning them in to mp3s but I’d obviuosly rather be able to play the wav.

I have also noticed that alot of these (but not all) seem to be files recorded in a particular piece of software (Stenberg Wavelab). they are also relatively long. I don’t know if that is significant although worth noting they played in the previous version of Roon no problem.

thanks.

Dom

[Rugby (aka Daniel or Big Dan)]

@domocon

workaround by turning them in to mp3s

Try turning them into Flacs with no compression. I use dbPoweramp

[beka]

hey @domocon,

@Rugby’s suggestion is quite great (thx! )

At the same time, we’d love to take a closer look and try to reproduce the issue on our end. Would you please upload that track example to our media drive?

Thanks again

[domocon]

Hi Beka,

good point and working on the flacs now (thanks Rugby) and have uploaded the example file to the Roon link.

BIG thanks for looking at this. v pleased I’m back up and running.

Dom

[beka]

Hey @domocon,

I wanted to thank you for providing us with everything we asked for

We’ve received the media and we’re working on sharing a next step for you. Please, bear with us a little longer