RopieeeXL Unable to connect via Spotify Connect

New Roon user and new RPi4 owner as I replace/phase out my Sonos system. Really enjoying both experiences so far!

Anyway, when trying to connect to the RopieeeXL device via Spotify connect, it just times out.

I can play via Roon
Still doesn’t work after a RopieeeXL reboot
I have enabled Spotify in the OS
RPi is connected via Wifi
v2.464
Both Roku and Sonos devices “connect” very quickly

I am not sure where to start troubleshooting. Any advice?

Thank you!

image
image

Hi,

First try to play some audio via Spotify and then provide feedback so I can have a look at the logs.
The ‘feedback’ option you can find in the ‘advanced’ tab of RoPieee’s webpage.

Thanks

Thank you.

Logs have been sent to RoPieee HQ with unique identifier cfbb135c4015ee2c

That’s weird. Nothing received :frowning:
There was an issue earlier with my VPS, can you try again?

Thanks

Hi Harry: Logs have been sent to RoPieee HQ with unique identifier 80086aa96d16568a

Hi Harry,

It also occurs on my new DigiOne Sig. that arrived today.

Logs have been sent to RoPieee HQ with unique identifier 04dc552ba95287f9

Hi @Billy_McSkintos,

There are timeouts on the connection to the server (Spotify).
You’re on wireless I see. Maybe you should try it on cable.

Thanks

I have the same problem on wired with the digione too. Could my firewall be preventing it, even if other (Sonos, Roku, Google) are not blocked?

Edit: Yep, that was it. I apologise for wasting your time but thank you for helping point me in the right direction.

Good to hear you find out it!

Enjoy