Search / Synch issue highly disappointing

Hi @Olivier_Binet . This is deeply frustrating for us as well as for you. We went out of our way to do an extra metadata build overnight to (hopefully) deliver a number of high profile albums to Roon customers:

TIDAL had 18 hours from the bells chiming midnight on New Music Friday to deliver the metadata for the Drake album to us in their evening metadata drop to us yesterday, but the data were not there.

There is a small price to be paid for Roon’s rich --and frankly unique-- metadata experience, which is the occasional delay of late-dropping albums which labels do not pre-release for (probably justified) fear of these surprise releases being leaked.

Although we are very aware of this situation and working with our streaming services partners to minimize the impact when it occurs (the current delay is unacceptable), please don’t get your hopes up that Roon will ever deliver these albums for streaming with the immediacy of products which use the streaming services’ APIs. For surprise drops, it’s almost always going to be at least 12 hours from release on the streaming service to availability in Roon.