Skipping track problem is so frustrating

The latest update has actually made the skipping of tracks worse. It’s so frustrating. We just spent the $ to buy a Nucleus because it’s supposed to improve the experience. EVERYTHING is worse. And the customer support is a joke. They sell a $1500+ product and don’t respond to emails. This is a disaster. We are done. Sending it back and canceling subscription. I’d rather deal with Bluesound’s terrible interface and subpar sound then deal with the rage I feel as track and after track stops playing and skips to the next. Just done. Roon is a terrible business.

I see you have not actually raised a support thread about your issues of skipping tracks so not sure how anyone can help you without some help on your part.

Care to share a little more information?

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2 posts were merged into an existing topic: Roon still skipping tracks

If you don’t share in detail what you are experiencing how can he community chip in and help. Often issues are fixed by community suggestion before Support get to it

Maybe try it next time you venture into Roon

Well, and that snark is precisely the problem with this so called community.