Sometimes Error if plays long in RadioMode

Support Nucleus Support
22

Hi @john.

Now after this long time it also happened with the headroom management…

05/15 08:52:33 Trace: [RAAT::Accuphase USB Audio Product2] [output/alsa] [hw:CARD=Product2,DEV=0] device is ready
05/15 08:52:33 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] SENT [7692] {“message”:{“signal_path”:[{“method”:“alsa”,“type”:“output”,“quality”:“lossless”,“alsa_device”:{“id”:“Product2”,“name”:“Accuphase USB Audio Product2”,“driver”:"USB-Au
05/15 08:52:33 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] SENT [7692] {“audio_port_tcp”:46169,“status”:“Success”,“clock_port”:60485,“audio_port”:0}
05/15 08:52:34 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] GOT [7693] {“request”:“stream”,“stream_id”:876155171,“first_seq”:-1,“nak_port”:-1,“buffer_size”:10,“ready_threshold”:0.2}
05/15 08:52:34 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] SENT [7693] {“status”:“Buffering”}
05/15 08:52:34 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] SENT [7693] {“status”:“Ready”}
05/15 08:52:34 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] GOT [7694] {“request”:“start”,“min_offset”:60770975,“stream_sample”:0}
05/15 08:52:34 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] Doing ASAP start based on current device clock (min_offset=60770975)
05/15 08:52:34 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] SENT [7693] {“status”:“Playing”}
05/15 08:52:34 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] SENT [7694] {“time”:885158117294629,“status”:“Success”}
05/15 08:52:34 Trace: [RAAT::Accuphase USB Audio Product2] starting playback: now (885158112517006ns) + ns_per_buf(20000000ns) = 885158132517006ns > 885158117294629ns streamsample=0
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] GOT [7695] {“request”:“end_stream”}
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] SENT [7693] {“status”:“Ended”}
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] SENT [7695] {“status”:“Success”}
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] GOT [7696] {“request”:“teardown”}
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] [alsa] teardown
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] SENT [7692] {“status”:“Teardown”}
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] GOT [7697] {“request”:“setup”,“format”:{“sample_type”:“pcm”,“sample_rate”:96000,“bits_per_sample”:32,“channels”:2,“sample_subtype”:“none”}}
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] alsa output setup: format is pcm 96000/32/2
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] opening [hw:CARD=Product2,DEV=0] 96000/32/2
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] prefer larger samples = 0
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] [ALSA] [hw:CARD=Product2,DEV=0] using hw pcmformat S32_LE bitspersample 32
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] [ALSA] [hw:CARD=Product2,DEV=0] Requesting 2 periods
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] [ALSA] [hw:CARD=Product2,DEV=0] Requesting 3840 frames/buffer (1920 frames/period)
05/15 08:56:25 Trace: [RAAT::Accuphase USB Audio Product2] [ALSA] [hw:CARD=Product2,DEV=0] Initialized with 2 periods with 1920 frames/period and 3840 frames/buffer
05/15 08:56:46 Error: [RAAT::Accuphase USB Audio Product2] error in snd_pcm_hw_params: Input/output error (-5)
05/15 08:56:46 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] GOT [7698] {“request”:“setup”,“format”:{“sample_type”:“pcm”,“sample_rate”:44100,“bits_per_sample”:32,“channels”:2,“sample_subtype”:“none”}}
05/15 08:56:46 Trace: [RAAT::Accuphase USB Audio Product2] [lua@0x7fbf5c023c18] [127.0.0.1:32943] SENT [7697] {“status”:“Teardown”}
05/15 08:56:46 Trace: [RAAT::Accuphase USB Audio Product2] alsa output setup: format is pcm 44100/32/2
05/15 08:56:46 Trace: [RAAT::Accuphase USB Audio Product2] opening [hw:CARD=Product2,DEV=0] 44100/32/2
05/15 08:56:46 Trace: [RAAT::Accuphase USB Audio Product2] prefer larger samples = 0
05/15 08:56:46 Trace: [RAAT::Accuphase USB Audio Product2] [ALSA] [hw:CARD=Product2,DEV=0] using hw pcmformat S32_LE bitspersample 32
05/15 08:56:46 Trace: [RAAT::Accuphase USB Audio Product2] [ALSA] [hw:CARD=Product2,DEV=0] Requesting 2 periods
05/15 08:56:46 Trace: [RAAT::Accuphase USB Audio Product2] [ALSA] [hw:CARD=Product2,DEV=0] Requesting 1764 frames/buffer (882 frames/period)
05/15 08:56:46 Trace: [RAAT::Accuphase USB Audio Product2] [ALSA] [hw:CARD=Product2,DEV=0] Initialized with 2 periods with 882 frames/period and 1764 frames/buffer
05/15 08:57:06 Error: [RAAT::Accuphase USB Audio Product2] error in snd_pcm_hw_params: Input/output error (-5)

23

Hello @Chris0,

Unfortunately, without the device we are unable to troubleshoot what’s happening during these failures.

What we can do is reach out to Accuphase to see if they would be willing to assist us in troubleshooting the issue. Is the email address attached to your Roon account the best contact email if we need to reach out?

-John

24

Hello @john,

yes, this email address is attached to my roon account. This is the only private email address i have, so yes.

Kind regards
Chris

25

Hi John,

it’s now 4 weeks ago. Did you get in touch with Accuphase?

BR
Chris