My annual subscription to Qobuz expires in the next day or so. I have been trying for two days to update my credit card information but am not having any success. When I click on my profile on the web page for Qobuz and then click on update my credit card information I am taken to a generic page that explains the various streaming options but no page to update credit card info. I also want to change my streaming profile. No luck there either. Is anyone else having this issue? I have tried this with two different MAC computers with two different browsers on both machines. I logged a case with Qobuz but it seems to take forever for them to respond. Can someone else try clicking on any of the change links and let me know if you come up empty like I did? Thanks.
âChange planâ and âUpdate payment informationâ both seem to go to the same page that describes the plans. You may have to contact support. Qobuzâ web site is a shit showâŚ
Oh and if you have a twitter account, you can contact @qobuzusa and let them know that youâll have to cancel because you canât enter your credit card information. They will probably respond 
Thanks for trying it for me. I wanted to make sure it was not something I am doing wrong. Apparently it was not me. I agree. Their web page is terrible.
I think I discovered how you can change that info:
https://play.qobuz.com/user/settings
From there, click on âMy accountâ⌠I was able to see my current payment method, plan, etc.
Oops, nope, after clicking on âchange planâ, youâre back at the same dead-end. 
Go to:
https://www.qobuz.com/de-de/music/streaming/profile/payment/method
You have to log in first, then click on your name.
Interesting. You are not in the US (I think). Itâs not working at all here in the US.
Thanks for continuing to try. I opened a ticket with them. Hopefully they figure it out soon.
Axel I clicked on your link in your post. Itâs not a US link. So when I click it I am automatically redirected to the US site which does not work. I canât get to the site you can get to because I am in the US.
Done with my phone.
Thanks Slim. I get there also. Now click on Change Plan or Update Payment Method. Both of those checks take you to the same dead end. Try it yourself.
Axel I really appreciate that you are trying to help. I can get as far as you have shown. Itâs change plan or change credit card that does not work. Did you try it?
Hmm, I got this -
and then this -
Because Iâm on an annual plan, I canât proceed any further to see what you are encountering.
Just one thing, I payed via PayPal the first time. And now, if I donât cancel subscription, I donât have to do anything else.
Slim this is weird because I canât get past a page that has Studio Premier at the top. I see where you got but I canât get there. Really weird. Are you PC or Mac?