Apologies if this is an issue that has been described previously, I’m not sure what to call it, so I’m challenged to search for it. Twice in the last 2 days, seemingly unrelated to anything I am doing, Roon stops playing. It is usually between tracks. This time it was at the conclusion of a Tidal M…

Hi @kneville ----- Thank you for the report and apologies for the troubles here. I know from our past conversations on community you are also making use of a home Roon setup via a MBP if I am not mistaken. Have you noticed this behavior while using the software at home as well or has this only been …

Good question, and I’m not sure. I think so, but I’m not certain. Sorry, that’s not particularly helpful. If I do encounter this issue on my other setup, I’ll be sure to update you.

It did just happen again on the iMac. An mp3 file ended, waiting for the next track and heard nothing, looked up at the screen and Roon had run through the remaining songs in the queue without playing anything. I’m not sure what the resolution of the track that was queued up was. At that point my ou…

@support - Just happened again on my home setup - core on 2012 MacBook pro running latest version of Sierra and Roon. Was playing my library from Radio and a Tidal track was followed by a local 96khz/24bit track. Audio playback stopped, Roon just chews through files without playing anything and on r…

Interestingly, lot’s of other audio issues at this point - can’t get movie files to play in my Photos library. Sound preference pane in System preferences doesn’t show any output or input choices, not even local microphone or speakers, only Apple TV as an output device. Audio Midi setup doesn’t show…

Hi @kneville ----- Thank you for your patience and my apologies for the troubles here. I would like to grab a set of logs from you and will be contacting you via PM momentarily with instructions. -Eric

Eric, This thread seems to describe my situation exactly so I thought I’d reply here. I just set up an upgraded Antipodes DXe running Roon Server and Roon Ready, controlled via my MacBook Pro, and outputting USB to an MSB Analog DAC. Setup went without a hitch a few days ago. Listening to Tidal to…

@Ronald_Luongo Your DAC may have lost sync with the Antipodes, which can then result in this behaviour. I suggest you power the MSB off/on, and then see if you are able to play tracks OK.

Tony, power off/on didn’t work but unplugging the USB cable did. Any idea what might cause this to happen? Thanks.

Hi Ron, that would have been my next suggestion … different DACs seem to require different ways of re-syncing. We believe this can occur when a brief network delay, when streaming Tidal for example, can result in loss of signal between the Antipodes and the DAC.

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Sudden loss of audio output

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