I had just started my trial period with Roon, and the user interface made a huge impression on me. Never seen such a beautiful layout. All very well thought out. The databases are also better. I was already contemplating to use my credit card for a lifetime subscription when I found out that Roon cannot handle Cue files…
What an incredibly sad situation. Here we have a wonderful piece of software that doesn’t recognize the vast majority of my files. I am totally devastated. What on earth made this team abandon Cue files when there are still millions (or trillions?) out in the wild?
I read the explanation that the Roon team feels that Cue files have become redundant since the gapless playback has become mature with playing separate files, but I still cannot understand their position on this. One could say the same of MP3 files since bandwidth no longer is an issue, but apparently the team was wise enough to keep MP3 files supported.
The same goes for Cue files. There is an enormous amount out of these in the wild, because Exact Audio Copy has been a tremendous secure and reliable way of ripping ones cd’s.
I just did a search in my Music folder on my NAS and it contains over 2.700 Cue files (I have a collection of thousands of CD’s). There is no way I would ever convert these into separate files, since that process is tedious and extremely time consuming. It would takes hundreds of hours to do this, or even more….
What a pity that Roon made this strange strategical decision, where nearly all of its competitors are wise enough to support the huge base of Cue files. It forces me to dump Roon and stay with my tried and tested JRiver that also serves me very well, but I will miss the sleek interface of Roon.
I will check now and then to see if Roon comes to their senses in the future, but having read that this is low on their priority list, changes seem to be very dim. What a pity….