Surface Dial Will not change the volume

My surface dial device will not change the volume for until after a while. It plays and pauses just fine.

This is particularly cumbersome as I am unable to save the license key in Roon. Roodial drops out every time I shut down the notebook.

I have a similar problem. It is an intermittent but irritating flaw. I have rebooted the NUC ROCK and it goes away but not permanently. Like you would be grateful for a better fix.