[Ticket in] B1566 Android freeze on album details

This is intermittent but happening regularly on my Samsung s24 ultra (Android 16 UI 8)
From the now playing screen


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Click on the album line, the squid wait icon appears but then freezes

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Leave it long enough and the screen goes blank

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Occasionally Android reports that Roon
has frozen and would you like to wait or kill.
I have to kill the client and restart once it does this as it never recovers by itself.
Once it’s in this loop it freezes no matter the album for a while then clears itself of this wrinkle.
The other clients continue to work.
Let me know if you need any more information.

Hi, @ged_hickman1, sorry for the late response. @andrew.v will take a look at this one.

Thanks!


Ivan

TBH on latest builds it seems to have gone away.

Spoke too soon :sweat_smile::sweat_smile:


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And again today

And now it won’t load at all

@andrew.v do you need diagnostics?

Hi, @ged_hickman1, yes, please, thank you! I made a request, could you please launch Roon Remote on your Android device?

Thanks!


Ivan

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16:01 UK time just happened again

This is happening to me as well, but only certain albums. Maybe test this one:

Sorry, spoke too soon. After restarting and navigating around the app, I played a track and was able to access album details.

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Hi, @ged_hickman1, @Patrick_McGuire, we are working on reproducing it now, but so far we have not had any success yet. Am I getting it right that it’s not reliably reproducible with the same album but rather always affect different ones?

Thanks!


Ivan

Random yes. I haven’t been using roon much of late as as in a separate issue all my zones keep disappearing so I don’t know if it’s still happening.

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@ged_hickman1, @Patrick_McGuire, it spoke to our dev team, they told me that the current EA build contains a potential fix for this issue. Could you please double-check if this issue is still present for you on the latest EA build?

Thanks!


Ivan