I don’t know if that’s a new thing, but most of my older downloads don’t show tracks in offline mode
until I revisit each specific album while being online
and after this they show and play in offline mode, too
This affects both smart downloads and manual ones
For me it’s working ok in offline mode.
Do you have old-ish downloads and did you check them all?
Good question. I realize that I have reinstalled ARC. So probably that’s why it’s working ok for me.
Hi Suedkiez,
Thanks for flagging this!
That’s not the expected behavior, and downloaded content should be fully available offline without needing to revisit each album online first.
A couple of quick questions to help us narrow this down:
If possible, please share one or two album examples where this happens.
We’ll investigate further.
I don’t know. When I look at the list now, in its current state, some older downloads are affected and some aren’t.
However, although I had to reinstall ARC too many times in the past, I didn’t have to for several months.
Therefore, for many of the downloads that were created since then I am sure that I loaded the album at least once in these recent months, but for others I didn’t.
(This is further confused by the testing I have done for issues like the missing albums covers when offline, meaning that I probably visited some albums to make them cache covers, even if I didn’t listen to them).
Yes. Only visiting the album while being online seems to fix it
The Chore of Enchantment from the OP was one, now fixed by revisiting it. Some others:
Thanks for the detailed answers.
We’re trying to reproduce the issue on our side.
I’ll follow up once we have results.
I’m
On a plane. ARC updated before I left but I didn’t open it. No Internet on the plane. ARC just freezes and crashes. Won’t respond and, of course, can’t access my downloads at all.
Sounds like a different problem 
But thought I’d mention as seems to be a “phone home required” issue with this new version. Yeah, not exact to what you describe
Sure. Just thinking maybe we should have separate threads for separate issues to simplify housekeeping.
Hi ipeverywhere,
Thanks for the report.
We were able to reproduce this issue on our side. Once you have access to an internet connection again, ARC should start working normally and the problem will be resolved.
Please let us know if everything works once you’re back online. We’re standing by for your update.
Hi Suedkiez,
I was able to reproduce the issue on my side, and I’ve created a ticket for it. The development team is now reviewing the case.
Thanks again for bringing it to our attention! 
Yes, worked great once it was able to touch home. Thanks for confirmation (and sorry for me being so slow).
Any update on this as the issue is now in production
Hi, @Matthew_Bowden1
The issue is already with the development team, and it’s currently under review. We don’t have an update to share yet, but we’ll post one as soon as there’s progress.
Thanks for your patience!
Great!!! Thanks for the update
