I have exactly the same issue after the last update. Tidal keeps disconnecting or gives a spinning icon. But no way its playing any music from Tidal… Running: wired NUC with Roon Server 4x Sony SRS-X88 audio players, wired connection using ipad or laptop for navigation all players running latest …

Hi @Sander_van_der_Wel , We’ve made a few improvements to our TIDAL login flow in a release which we just published today, can you please try upgrading to the newest build and let me know if this triggers any change in behavior? [image] Roon 1.7 (Build 536) is Live! Software Releas…

@noris The behaviour is totally random so no time frame. Sometimes it works for a day, sometimes not at all, sometimes a week but not much longer. Login to Tidal also is hit or miss. You have to go to an external website of Tidal, after login it says you are done and offers to open Roon but many ti…

Also no error messages from Roon itself, just a spinning circle at Tidal login in Services…

No news yet from the Roon guys? This is getting really annoying(!), especially during lockdown here in NL. If there ever was a time for Roon/Tidal and music in general it is now… Also i see a number of topics dealing with basically the same issues. So perhaps a moderator can combine these into one.…

Been getting this too since last update. Been up for a few days at the moment.

Hi @Sander_van_der_Wel , Can you please note the exact local time + date this behavior next occurs? When this issue occurs, is local content still working as expected?

Will keep a log the coming week but i obviously will not sit waiting looking at the time when the spinning wheel comes up… Local content plays normally…

I couldn’t agree more, I bought the Nucleus because I just wanted to access my playlists from Tidal (no local content) anytime I want instead of previously having to turn on and off my Mac Pro so I’d expect these type of issues to be non-existing! Surely there is a fix for this, let’s hope the supp…

Hi @Sander_van_der_Wel , [image] Sander_van_der_Wel: Will keep a log the coming week but i obviously will not sit waiting looking at the time when the spinning wheel comes up You don’t need to keep track of the exact minute it pops up, if you could let me know whenever you do use the Core and…

@ Noris, its completely random. Sometimes it works for an hour and sometimes a day. But… I may have found a direction to look at. Yesterday some work was done to our fibre lines to the house so i had to reset the router. I noticed that i was using the ISP’s standard DNS servers for the DHCP setings…

Hi @Sander_van_der_Wel , Thanks for the update here, glad to hear the DNS change has helped. Do let me know if the issue remains resolved after the weekend.

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TIDAL keeps disconnecting/spinning icon

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