Songs from Tidal could be played finally after lowering the streaming quality. However, it still took long to load a song, especially those ‘non-favourited’ songs.

Hey @Anthony_Yeung , I’ve moved your reply into it’s own post so that we can properly assist you. So we can better assist you, please provide a brief description of your current setup using this link as a guide. Make sure to describe your network configuration/topology, including any networking har…

I’m running Roon Core in my MacBook Pro 2015, connected to a mesh router ASUS ZenWiFi AX (XT8) wirelessly with strong signal. I tried to make my setting simpler. Reboot everything, connect via cable and play music throught built-in speaker, it stopped again after playing half of a song. Then I sh…

I very much doubt it’s your Mac as Roon Core that’s at fault here so a change to a Qnap is unlikely to resolve anything. It certainly sounds like a network issue of some sort. What level of resolution can you successfully stream at? 16/44? 24/96?

[image] Anthony_Yeung: I’m running Roon Core in my MacBook Pro 2015, connected to a mesh router ASUS ZenWiFi AX (XT8) wirelessly with strong signal. You need to use a wired network connection for the Roon Core. Turn off the WiFi of the MacBook Pro.

I tried to use cable to connect once, but not a long test, same result. Or I should try longer or bypassing my router and connect to Modem directly. I’m not an IT expert. I tested repeatedly for a few days, similar timeslot and similar bandwidth (via network speed test, household network with aro…

Wifi can be terribly inconsistent in performance depending on what else is going on in the vicinity at any given time. That is why Roon recommend wired Ethernet connection for the core, even if it’s slower speed it’s consistent due to its nature vs wifi. If you could try a direct connection to mod…

Has Tidal ever worked or is this a new problem?

Tidal works fine on my desktop, but not iOS device.

So it works to the mac through roon but not to your phone?

Yes. Tidal will stop playing / keep loading when playing songs with low quality.

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TIDAL only plays when lowering streaming quality

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