TIDAL playlists are not available in the app [Investigation]

Early Access
1

I have 14 playlists in Tidal (visible in Tidal app). None of them appears in Roon. Why?

All the Qobuz playlists are properly visible in Roon.

Other thing: I don’t like the new icons that appears on the left panel. The previous view was easier to read and use.

2

I found a workaround:
First I created new Tidal playlist from Roon - it was transferred to Tidal but nothing more happened. Fortunately, when I created new playlist in Tidal app, all the missing playlists were synced to Roon.

3

Hi, @Piotr_Pekala, thank you for your report. Could you, please, specify what did you mean by

You had TIDAL folder available but there were 0 playlists in it? Was it happening both in Roon and Roon ARC or only one of the apps was affected?

Thanks!

–
Ivan

4

That’s correct

I’m not sure if checked that in ARC. For sure I’ve seen that in Roon Remote.

5

Understood, thank you for your response. We are going to enable diagnostics for your account and see if we get any data which might help us to investigate this issue.

Thanks!

–
Ivan

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