To begin, long-time user and huge fan of Roon, which saved my music life after disastrous outings with other platforms.
For some reason, Tidal is not fully syncing inside Roon – i.e., I have 528 albums favorited in Tidal, and only 105 of these albums have appeared after a full day of syncing in non-sleep mode. After reading the Roon community board, I removed the full “Roon” folder from the Finder library entirely, then reset my MacBook Pro back to factory settings, then installed and launched a fresh copy of Roon, but no joy. After a full day, the Tidal section of services still says, “Syncing library now,” which can’t be true.
Details:
Late 2018 15" MBP (32GB RAM, 2.9 GHz Intel Core i9) running latest version of MacOS Mojave (10.14.2)
Roon version 1.5, build 363, 64.bit
Tidal version, 2.3.0.530 (W: 3.6.3–3) (NP: 2.6.1.108). I have a “master” subscription.
My 2 cents.
Had the same problem. Started a few days ago when i switched cores. I have 2.
Same symptoms: many Tidal albums not in the Roon library, Tidal service syncing all the time. Plus, i did not see any albums, playlist or what so ever in the Tidal main menu.
Core is Rock running on nuci5.
Problem solved by logging out from Roon, reinstalled Rock through the Roon webpage.