Trouble accessing and slow loading with Tidal and Quboz

[noris]

Hello @Alexander_Kaplan,

Thanks for letting me know that info. Your report here seems similar to a few other reports I’ve seen and I wanted to let you know that we are actively investigating an issue with Devialet on Gigabit connections as mentioned in this thread:

Audio file loading slowly since Devialet RAAT

Hello everyone, A short update on things… We are still actively investigating the reports of issues using Roon Ready streaming on the new Devialet Expert Pro firmware. Significant progress has been made in isolating the factors and variables that could be causing some users to experience issues, a critical step in what will hopefully lead to all of our users being able to enjoy the new Roon Ready integration on their Devialet Expert Pro devices. I wanted to thank the users who took the time t…

As far as we can tell, if you limit the connection speeds to 100mbps instead of using gigabit, the issue does not occur, but it is not clear what triggers this behavior at the present time.

Do you by any chance have the option of connecting the Devlialet to a 100mbps port instead of a gigabit port and if you do, does that change anything with regards to the issue?

Thanks,
Noris