Please help.
After restoring from a backup and clicking on “restart” the roon doesn’t reconnect to the new core (roonServer). Whats up?
More detail:
I am trying to move my roon core from my mac laptop to a mac mini.
I think I followed the directions in the help pages for migrating a roon core.
create backup with existing core
shut down existing core (roonServer)
move backup folder to new mac mini
download and start roonServer on mini
download and run roon on mini
select the new core
get the login page, choose the restore for backup option
backup seems to complete successfully, prompts to restart
loses connection to core (core restarting I presume)
Roon never reconnects to core though roonServer does restart (pull down icon shows running)
If I shut down roon and restart, it prompts for login info again.
Should I need to provide login credentials in this scenario? I don’t recall needing to do that when I went from running the core in roon on my laptop to having roonServer on my laptop serve as the core.
With one license you can run one Core at a time (but can switch between them) and you need to log in on the Core you want to use. It’s also possible that the license is still associated with your old Core, in which case there may be an Unauthorize button (mentioning the old Core name next to it) that you need to click before you can log in on the new one.
Please show a screenshot if there’s further problems
Thanks. Providing log in info and hitting the Unauthorize button for my old core seems to have worked. The FAQ on moving cores explicitly says don’t log in, restore from your backup instead and leaves it at that. Perhaps if I had gone into setting on my old core and unautorized it before shutting it down that would have worked. I’m surprised the FAQ does not explicitly address unautherizing the old core.
I knew that I couldn’t run two cores on one license but I thought shutting down the old one would be sufficient, didn’t realize an explicit deauthorize / logout action was required.
Live and learn, and thank you for the prompt help. Much appreciated.
You don’t need to logout. Just unauthorize one core and authorize the other. You can switch back and forth at will. I have three cores and two subscriptions and switch around multiple times a day.