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On Mar 19, 2018, at 3:09 PM, Eric Stewart community@roonlabs.com wrote:
eric eric Eric Stewart Roon Labs: Support
March 19
Thank you for the follow up and sharing the observations made during your troubleshooting, @Nathalie_Petri. The insight is very appreciated!
A few things moving forward…
You mentioned in your latest:
"Roon asks for permission to connect to the squeezebox receiver sporadically and I always allow but it still does not show up in the audio tab in settings. "
Can you please provide some further insight into this observation you have made? What exactly are you seeing in Roon when this happens? Are you able to provide a screenshot?
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On Mar 19, 2018, at 3:09 PM, Eric Stewart community@roonlabs.com wrote:
eric eric Eric Stewart Roon Labs: Support
March 19
Thank you for the follow up and sharing the observations made during your troubleshooting, @Nathalie_Petri. The insight is very appreciated!
A few things moving forward…
You mentioned in your latest:
"Roon asks for permission to connect to the squeezebox receiver sporadically and I always allow but it still does not show up in the audio tab in settings. "
Can you please provide some further insight into this observation you have made? What exactly are you seeing in Roon when this happens? Are you able to provide a screenshot?
It is like the computer or Norton antivirus is asking to allow the connection. IN ANY CASE I ALWAYS ALLOW IT. The request is in a dialogue box with drop down choices. One of the choices is the Reciever is trying to connect to Roon.
During your troubleshooting have you tried taking the “radio” and “receiver” off of Wifi and testing with a hardwired connection instead?
No,
I do not have an Ethernet connection in the basement where the Squeezebox Receiver is located.
Are you able to use the “radio” and “receiver” outside of the application, say via LMS?
Yes, I have no problems using it with LMS.