I find reviews useful in the sense that they describe genres and influences. I find them less useful when they start to make sweeping pronouncements on whether or not an album is any good.
On reflection I think that the “what are we listening to” thread is probably better without an excess of musical critique. Sometimes it’s just good to know what a person is listening to, particularly if you’ve established that you’ve got similar tastes to that person.
Personally, I did not read Danny’s comment as meaning all people who point out issues are in the group of vocal people who love to rant and grind their axes. It is fairly evident (to me at least) that there are some people who I would count as being in that group. It was that atmosphere that led me to question recently whether I wanted to continue trying to help out in the community. It was getting me down, and the easy way out would be to simply leave the community.
Lol, perfect. People now taking offense vicariously. 
Ah apologies, it was a joke.
The most common answer from support whenever Roon is slow or can’t connect is “try changing the DNS to google” in the sense that it’s never a Roon issue.
I think what he’s referring to is a line or two from the poster for some reference, not a full blooded essay.
But this has brought up a niggle for me with Roon: it would be great if we could have a couple of different themes for sharing - the current one is not the prettiest imo and is more about advertising Roon than it is the cover or artist. Just a couple of cents worth of critique…
You got me there!
.and it didn’t work! 
.sjb
I’m sorry to hear that. Your work is very much appreciated. If @danny wants to shift the culture, I think that impact stories, such as yours, are a very useful tool. They’ll make me think twice before posting with inflammatory rhetoric.
No, no pronouncements. Maybe criticism is the wrong term. What I like is when a reviewer explains the music, points out what’s special (instruments, arrangements, vocalists, whatever) about it, contrasts it with other music or other performances of the same music. Informed, knowledgeable information.
More like a “Here’s whats so great about this album…” or “Here’s what went wrong with this track…” kind of commentary.
Really not quite sure why you would think that my statements ( for example) of having no problem on updates etc is not just as relevant as someone else’s who has suffered badly during an update.
I don’t call it balance but both sides of the experience being shared is not to be criticized.
As I have said numerous times I truly feel for those members who are experiencing serious issues especially considering the cost involved in Roon membership and they quite rightly should expect it to work!
IMHO of course.
I have not read any of your statements.
But your post is pertinent because it does speak to how people parse and react to generalisations.
Generalisation x is made. Person thinks, of that must apply to me personally, I will agree/disagree/take offence (delete as appropriate)
Lol, I posted like the above for that exact reason so you would not think I was thinking you were referring to " my posts" per se.
So the rest of your edited post is not really relevant to my post imho
Oh. Possibly don’t use your own statements as an example then.
Not quite sure why I wouldn’t as again I was not inferring in the slightest that you had read my posts at all.
But as an example for a reason as to WHY any of the positive posts are not just as relevant as negative ones?
But I see where this is headed so fare thee well and stay safe!
I think perhaps the misunderstanding(?) here is the inference(?) you made from my post is that I consider all posts espousing the issue-free delights of Roon to fall into the particular category I described. Let me allay your concerns - that is not the case.
Be careful! Last time I used that quote, random observers got offended and stormed off in a huff and puff. I tried to recover, and even more people took even more offense!
Already discussed with one member via PM.
Had to clarify that teach doesn’t always mean teacher.
I don’t think I’ll be using that quote again. Sad, because it makes me laugh every time.
That said, I ended up watching School of Rock with my 6-year-old that weekend, and she’s looked at music differently since then. She’s far less interested in the youtube videos that have dancing anime characters over others’ music, and far more interested in how music is made and performed. “Come on papa, that’s so old news. [insert youtube personality here] doesn’t even make their own music!”
Therein lies the problem. The most talented people aren’t generally the teachers. Doesn’t matter if it’s music, academics, or sports.
Flying planes certainly requires a top notch skill set.
With all respect, and maybe this is out of line, but with those numbers my impression is you shouldn’t be leaning on well meaning community members for support issues.
We do our support publicly so others can benefit from the answers given, but it was never our intention to lean on the members to support each other. It’s just what happens when helpful people want to help others. I see nothing wrong with that. I would much rather search forums for support issues than wait for customer service teams. I’ve been working with our e-commerce provider for the Nucleus storefront, and they are a huge company compared to us. I can easily wait a day or two to hear back anything from anyone, and up to a week or two to get developer responses. I also happen to pay them thousands of dollars every month. Their forums are awesome though, and 99% of my issues are resolved by random users there. I’ve gone out of my way to help others as well.
This is a pretty common thing in 2021.
Here are some examples in the music space: Spotify has 150 times the employees that we do, but they have over 600 times the users, and their forums are full of support issues being handled by helpful community members.
Sonos has an even more vibrant community and they dwarf us in staff to user ratio.
You’ve said this before, but i have to respectfully disagree. I feel that this idea that “leaning on community members” being bad is an outdated and obsolete way of thinking about support.