Unable to Sync ARC with Roon Server (ref#F59GU8)

Affected Product

Roon ARC

ARC Issue Category

Can’t sync with Roon Server

Description of Issue

{
“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“114.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“192.168.1.2”},
“status”: “status”: MultipleNatFound
,
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“192.168.68.1”,“found_upnp”:true}
}
I can’t understand how I connect.

Roon Server Platform

Windows

Roon Server Specifications

{
“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“114.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“192.168.1.2”},
“status”: “status”: MultipleNatFound
,
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“192.168.68.1”,“found_upnp”:true}
}
I can’t connect roon core.

Connected Audio Devices

windows11 LINN iPhone14

Home Network Details

WiFi

Screenshot

This is the problem and it is either caused by your ISP or your home network setup.


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