Update/ lost core

[John_english]

So I updated to the latest Roon software on my nucleus, Mac and phone. I have lost everything or at least have no connection. It say the nucleus is my core but have no access to my storage, tidal doesn’t integrate and have no can access no functions such as audio etc. I am guessing this is a simple fix but I have no been able to figure it out. If anyone could help I could be grateful.

[beka]

Hey @John_english,

Could you please take a moment to read this?

Read this if "There was an issue loading your database" after updating to Build 880

Database corruption means that the records Roon is reading from your database are different from what was originally written. This isn’t common and can happen for a number of reasons, like failing harddrives or an unstable power source (frequent outages, hard power cuts, etc). In some cases, corrupt database records can go completely undetected. And it’s only when we release an update that requires Roon to re-scan every record that the corruption shows itself. These updates don’t happen freque…

Even if you don’t see the error message, the symptoms you’re describing point to database corruption.

[maniac]

i don’t have nucleus, but had simmilar situation on my Mac remote . Finally, after reboot of Mac I was able to connect to Core normally,.

I am using linux based Core