When you set up a new database do you see “there was an issue loading your database”, or does the application start and you have no audio devices?
To be clear, these are the steps you need to take to start fresh:
- Close Roon
- Navigate to your Roon Database Location
- Find the folder that says “Roon”
- Rename the “Roon” folder to “Roon_old”
- Reinstall the Roon App from our Downloads Page to generate a new Roon folder
Let me know what you see after that?