Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · Roon Software is far too complex and unintuitive Tell us about your home network · I changed my email address and tried to transfer my Roon accou…

Douglas, if you’d be a little more specific - perhaps single, simple examples and descriptions of the trouble you’re having, please - users here will jump in and help. Good luck!

Hey @douglas_bayley , Thanks for taking the time to write in and share your report! It is completely understandable to feel overwhelmed by Roon at first. Unlike standard media players like Apple Music or iTunes, Roon uses a unique client-server architecture that can feel incredibly unintuitive until…

Hi @douglas_bayley , This thread is closing shortly due to inactivity. Please let us know if we can assist further here. Thank you!

Dear Connor , i am in Qatar and not always easy to find time to sort out the mess Roon is. I have managed to change my account to my iMac from my MacBook and updated my email address but what a faff . I have a Roon Nucleus and simply cannot get it to work …do you have a step by step set up guide…

Many of us who have been using Roon for any length of time probably find that a positive attitude helps: it is a rich and complex system. Not a mess. In the end - works! Suggest going slowly through these resources Start First steps Roonlabs setup page(s) Settings * Nucleus setup Please describe…

Hi Mark appreciate your response and undoubtedly the software is rich and comprehensive as you say . It is also a mess for those of us who are not tec proficient . Here is my first issue. I had Roon on my MacBook. All my music files . I needed to transfer my account to my iMac. I manged to export…

Did you follow the migration guide? [image] Moving Roon to a new Server Your Roon database contains your edits, playlists, favorites, play history, login information, and settings. When setting up a new dedicated server (like a Nucleus), or just moving between Roon and Roon Server, you …

Douglas, As others in this thread are pointing out, there is a recognized and accepted way to migrate your data (music files) - so that Roon knows where to find them all. Could you have effectively tried to ‘merge’ two sets of music files, some of which were in the Roon database which controls them…

Hello @douglas_bayley If your library is empty on the new iMac, it means Roon’s “brain” moved, but it doesn’t know where your music files are. Roon does not automatically copy your audio files to a new computer. Let’s check the following Open Roon on your old MacBook, go to Settings > Storage, a…

Hi @douglas_bayley , Here are a few more resources to provide some context: [image] Architecture Roon has an architecture that is slightly different than what you might be used to. It would first be most helpful to read the marketing material on this, as it is the most helpful in gettin…

User finds Roon software complex and unintuitive (ref#H25JQK)

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Geoff_Coupe (Geoff Coupe) April 11, 2026, 2:39pm 8

Did you follow the migration guide?